According to reports, BYJU’s has been late on payments totaling 45–50 crore rupees to Salesforce, Tableau, and Tooljet since around two months ago.
According to reports, the edtech company BYJU’S has not paid Salesforce, Tableau, and Tooljet for pending invoices, and as a result, its employees no longer have access to the CRM (customer relationship management) firms’ data management tools.
On August 31, the employees lost access to the tools.
According to a Moneycontrol audit, BYJU’S hasn’t paid its debts to Salesforce, Tableau, and Tooljet in around two months, a senior executive said. The overall vendor debt, according to the report, is somewhere between Rs. 45 and Rs. 50 crore.
Employees claim that the abrupt termination of these systems has interfered with BYJU’S business activities.
LeadSquared, which provides CRM systems for sales execution and marketing automation, has also reduced the amount of support it provides to the business managed by Byju Raveendran. Due to non-payment of dues since December of last year, the ecommerce automation platform Orderhive will likewise stop access to its services starting on September 1.
Customer service, marketing automation, analytics, and application development are the main areas of concentration for Salesforce, a global customer relationship management (CRM) service platform.
Additionally, firms may improve their data visualisation and analytical capabilities with the use of data visualisation technologies like Tableau and Tooljet.
Three senior executives left the Bengaluru-based company earlier this week, adding to the exodus from the struggling edtech company as it deals with a number of difficulties.
Pratyusha Agarwal, BYJU’S Chief Business Officer, Himanshu Bajaj, BYJU’S Tuition Center’s Business Head, and Mukut Deepak, BYJU’S Business Head of Classes 4–10 Online and Home Tuitions, were among the most recent departures.
The most recent departures follow Cherian Thomas’ departure from BYJU’S as senior vice president for international business to become CEO of Impending, a firm that specialises in software and mobile gaming apps.
The online learning organisation has been hampered by a plethora of difficulties despite scaling to unheard-of proportions during the lockdowns brought on by the pandemic.
Due to BYJU’s failure to submit its financial accounts for FY22 and FY23, Deloitte resigned as the company’s auditor in June of last year. Aakash is also embroiled in a dispute with lenders over a $1.2-billion term loan B and with the US-based investment firm Davidson Kempner over the latter’s exam preparation business.
